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Privacy Policy

Privacy Policy

 

Effective Date: 5th September 2025

Business Name: Tilly's Tasties

Website: www.tillystasties.co.uk

 

Tilly's Tastes values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our natural dog treats.

 

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1. Information We Collect

 

When you interact with our website, we may collect the following types of information:

   •   Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information when you place an order.

   •   Account Information: If you create an account, we collect your login details and order history.

   •   Browsing Information: IP address, browser type, pages visited, and cookies to improve your shopping experience.

   •   Communication Preferences: Information you provide when you subscribe to our newsletter or contact us directly.

 

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2. How We Use Your Information

 

We use the information we collect for purposes including:

   •   Processing and fulfilling your orders

   •   Communicating with you about orders, products, or promotions

   •   Improving our website, products, and services

   •   Personalizing your shopping experience

   •   Complying with legal obligations

 

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3. Sharing Your Information

 

We do not sell your personal information. We may share your information with trusted third parties only when necessary:

   •   Payment processors to securely handle transactions

   •   Shipping providers to deliver your orders

   •   Service providers who help operate our website and marketing tools

   •   Legal authorities if required by law

 

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4. Cookies and Tracking Technologies

 

Our website uses cookies to:

   •   Remember your preferences

   •   Improve website performance

   •   Analyze traffic and user behavior

 

You can adjust your browser settings to decline cookies, but some features of our website may not function properly.

 

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5. Data Security

 

We use reasonable technical and organizational measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.

 

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6. Your Rights

 

Depending on your location, you may have the right to:

   •   Access, update, or correct your personal information

   •   Request deletion of your information

   •   Opt out of marketing communications

   •   Restrict or object to certain types of processing

 

To exercise your rights, contact us at [Your Contact Email].

 

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7. Children’s Privacy

 

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

 

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8. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

 

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9. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

 

Tilly's Tasties

Email: tillystasties@gmail.com

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